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Frequently Asked Questions
1. Who are we and what is our experience?
We are professional manufacturers and designers of decorative and hand tools with over 10 years of experience. We serve more than 100 customers across 40 countries, introducing 10 new product designs annually through our one-stop OEM and ODM services.
2. How is product quality guaranteed?
Quality is our priority. We always provide a pre-production sample before starting mass production and perform a comprehensive final inspection before every shipment to ensure excellence.
3. What are your primary product categories?
Our core range includes high-quality hand tools, woodworking equipment like carving chisels, and a specialized selection of auto accessories.
4. Why should you choose us over other suppliers?
We feature an experienced R&D engineering team that develops custom products to meet specific client needs. Additionally, our rigorous QC auditors ensure all products are defect-free before they reach the customer.
5. What delivery terms are accepted?
We support various international delivery terms including FOB, CFR, CIF, and EXW to facilitate smooth global logistics.
6. Which payment methods and currencies are accepted?
We accept payments in USD and CNY via T/T, L/C, PayPal, Western Union, and Escrow. Our team is proficient in English and Chinese for seamless communication.
DKS ServiceWorks
