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Frequently Asked Questions
1. What is the scope of your tool solutions?
We are a professional tool solution provider offering high-quality electric tools, hand tools, pneumatic tools, safe boxes, and more to global customers.
2. How is product quality guaranteed?
Before mass production, we provide pre-production samples for confirmation. Throughout the production process, we provide progress feedback and conduct rigorous quality inspections based on requirements.
3. What are your advantages over other suppliers?
With extensive B2B and B2C experience, we hold over 30 patent certificates and maintain multiple overseas warehouses in the UK and Germany for quick sample delivery.
4. Do you support product customization?
Yes, we support customization based on design drawings, samples, and specific instructions, including customized logos, packaging, and graphics for small-scale orders.
5. What delivery and payment terms are accepted?
We accept various delivery terms including EXW, FOB, CIF, DDP, and DAP. Payment can be made via T/T, L/C, Credit Card, or PayPal in multiple currencies.
6. What is your production capacity?
We maintain a 10,000+ square meter factory and cooperate with over 20 additional factories to ensure a stable supply and meet large-scale project needs.
DKS ServiceWorks
