Q: Where is your primary market?
A: Currently, we cooperate with many regions including the Middle East, South East Asia, North Africa, Central Asia, and South America.
Q: What are the accepted payment terms?
A: We accept L/C at sight, T/T (30% deposit and 70% against copy of BL), and Paypal.
Q: How long is the delivery time?
A: For factory brands, goods can be delivered within 7 days after confirmation. OEM brands typically take 35 days.
Q: What is the Minimum Order Quantity (MOQ)?
A: For OEM brands, the MOQ is 500pcs. For factory brands, it is 1 carton depending on the model, as we maintain stock.
Q: Can I request samples for testing?
A: Yes, we can provide one or two samples with freight collected.
Q: What is the warranty policy?
A: We provide 2% free-of-charge easy-broken spare parts within a 4-12 month guarantee period.