FAQ
Are you a manufacturer?
Yes, we are a manufacturer factory with a plant area of over one thousand square meters. We have approximately 30-50 employees across different professional departments.
What are your standard price terms?
Normally we offer FOB (Free On Board) for full container orders, CIF (Cost, Insurance, and Freight), and EXW prices for LCL (Less than Container Load) shipments.
What are the payment terms for orders?
Generally, we require a T/T 30% deposit, with the remaining balance to be paid by T/T before shipment.
Can I request products based on my own design?
Yes, you are welcome to send us your designs or samples. We will calculate the production costs and unit price for you as soon as possible.
Do you provide free samples?
We do provide free samples; however, for the first cooperation, the freight costs should be covered by the customer's freight account.
How are the products packaged?
We use professional export-grade packaging designed according to the specific product type and size. We can also accommodate specific packaging requirements from customers.
DKS ServiceWorks
